At SOLAVIRON, we are committed to delivering the highest quality products and services to our clients. We understand that there may be occasions when our offerings do not meet your expectations, and we are here to help ensure a satisfactory resolution.
Our refund policy lasts for 30 days from the date of purchase. If 30 days have elapsed since your purchase, we unfortunately cannot offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please provide a receipt or proof of purchase to facilitate the refund process.
Certain types of goods are exempt from being returned:
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
If you have not received your refund, first check with your bank or credit card company as processing times vary. If you have yet to receive your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at [email protected] and send your item to:
SOLAVIRON Exchange Department
123 Business Avenue
New York, NY 10001
If you have any questions regarding our refund policy, please do not hesitate to contact us at:
Email: [email protected]
Phone: (555) 123-4567